Use Claim Ready in Claude

Claim Ready's connector for Claude lets financial planners and insurance professionals bring the findings from policy reviews they have already completed in Claim Ready into Claude, for client meeting prep. It is read-only: it never starts a scan, uses a credit or changes any record.

What it does

For the households you choose to share, Claude can read Level 1 findings from your completed Claim Ready policy reviews: risk levels, coverage questions to review, coverage indicators and a dwelling-limit comparison band. It never returns dollar amounts, client names, addresses or policy numbers. Households appear under a label you choose.

Findings are screening estimates that support your professional judgment. They are not coverage determinations, legal or insurance advice, or predictions of any claim outcome.

Before you start

  • A Claim Ready professional account. You need a Claim Ready Financial Planner account with a current Financial Advisor Scan Package (valid for 365 days from purchase), or an active Claim Ready insurance agent plan. A consumer account can't use the connector. Admin accounts are refused: sign in with your own account.
  • At least one completed policy review for a client in Claim Ready.
  • A Claude account. On a Claude Team or Enterprise plan, an Owner may need to enable the connector for your organization first.
  • Review your Claude privacy settings before you use any client information. Under Claim Ready's Terms of Service, you are responsible for how you configure the AI assistants you use.

Set up

1. Connect Claude

  1. In Claude, open Settings → Connectors (or Customize → Connectors) and choose Browse connectors.
  2. Search for Claim Ready and choose Connect. If you are adding it as a custom connector instead, use this URL: https://mcp.claimreadyapp.com/mcp
  3. Claude opens Claim Ready. Sign in with your own Claim Ready account.
  4. Read the consent screen and choose Approve. You return to Claude.

Connecting shares no household. Claude sees nothing until you share households in step 2.

2. Share households in Claim Ready (once per household)

  1. In Claim Ready, open AI Assistant Access (in the navigation menu, or from the link on the connect screen). Direct link: https://claimreadyapp.com/AiAssistantAccess
  2. Find a client with a completed policy review and choose Share.
  3. Enter a label that doesn't identify the client. Labels can't contain the client's name or email.
  4. Read the authorization statement, check the box, type your full name and confirm.

You are confirming that the household authorized you to share its Level 1 findings through the AI assistants you use, and that you told them you use third-party AI services. Each share lasts 90 days. An "Expiring soon" note appears in the last 14 days. To keep sharing, choose Renew and confirm again; renewal is never automatic. If your plan or package lapses, Claude loses access until it is active again.

3. Try it

We recommend leaving each tool set to require your approval in Claude, so you see every request.

  • "List my shared Claim Ready households."
  • "Give me a meeting-prep summary for household Lakeshore 3."
  • "Show the high-risk coverage gaps for household Lakeshore 3."
  • "Is the dwelling limit for household Lakeshore 3 below the estimated reconstruction cost?"
  • "What does the homeowners policy for household Lakeshore 3 cover for flood, water backup and ordinance or law?"

Tools

All five tools are read-only.

Tool What it does Example prompt
List authorized households (list_authorized_households) Lists the households you have shared, with the date of the latest completed review, gap counts and the access level. If nothing is shared yet, share households in AI Assistant Access. "List my shared Claim Ready households."
Household risk summary for meeting prep (get_household_risk_summary) For one shared household: each analyzed policy's type, carrier, effective and renewal dates, review date, gap counts, top findings, a dwelling-limit indicator and a link to the full report in the Claim Ready Financial Planner portal (sign-in required). "Give me a meeting-prep summary for household Lakeshore 3."
Coverage gaps for a household (get_coverage_gaps) The full list of coverage gaps for a shared household, optionally for one policy or a minimum risk level. Gaps are questions to review with the client and the insurer. "Show the high-risk coverage gaps for household Lakeshore 3."
Policy coverage summary (get_policy_coverage_summary) What one policy covers, as indicators from the review: flood, earthquake, water backup, mold, matching, loss of use, ordinance or law, and scheduled valuables. "Not confirmed" means the review didn't establish coverage or an exclusion. "What does the homeowners policy for household Lakeshore 3 cover for water backup and matching?"
Dwelling limit vs estimated reconstruction cost (get_dwelling_shortfall) A comparison band (below 80%, 80–100%, or at or above the estimate, or not enough data), with the estimate basis and date. No dollar amounts. "Is the dwelling limit for household Lakeshore 3 below the estimated reconstruction cost?"

Data and privacy

What Claude can see (Level 1): the households you shared, under your labels; risk levels and coverage findings from completed reviews; coverage indicators; the policy type, carrier and policy dates; the review date; a dwelling-limit comparison band; and a link to the full report.

What Claude never receives: dollar amounts (limits, deductibles, premiums or estimates), client names, addresses, policy numbers, or any household you haven't shared or that belongs to another advisor.

  • Read-only access. The connector asks only for the read scopes households:read and findings:read. Each tool is marked read-only.
  • Your sign-in, your data. Claude signs in to Claim Ready through OAuth with your own account. Claim Ready checks your account and each household share on every request, and re-checks your plan whenever Claude renews its access.
  • Report links require sign-in. A report link opens the report in Claim Ready only after you sign in. It carries internal record IDs but no access token or personal information, and another account can't open your report by changing the ID.
  • Logging. Claim Ready logs each request (tool, time and result) without storing your email address in the log.
  • Document text is treated as data. Text from policy documents is labeled as untrusted data so it can't act as instructions to Claude.
  • Claim Ready isn't affiliated with or endorsed by Anthropic.

Privacy Policy: https://claimreadyapp.com/PrivacyPolicy · Terms of Service: https://claimreadyapp.com/TermsOfService

Stop sharing or disconnect

  • Stop sharing one household: in Claim Ready, open AI Assistant Access and choose Stop sharing. Claude loses access on its next request.
  • Disconnect Claude: in Claude, open Settings → Connectors, choose Claim Ready and disconnect it.
  • If a household withdraws permission, stop sharing it right away. A household can also contact support@getclaimready.com, and Claim Ready will stop the share promptly.
  • Stopping a share doesn't delete past Claude conversations. Delete those in Claude if needed.
  • The Claude connection lasts up to 7 days; after that Claude asks you to sign in again. Household shares are separate and keep their own 90-day dates.

Your responsibilities (human review)

  • Review every finding before you use it with a client. The connector supports your professional judgment; it doesn't replace it.
  • Tell clients that you use AI-assisted tools (Claim Ready Terms of Service §6).
  • Never use client names, emails or addresses as labels.
  • Configure your Claude privacy and data settings appropriately for client information.

Limitations

  • Level 1 only. Dollar amounts and coverage limits are never shared through the connector.
  • Findings come from the latest completed analysis of the current policy on file. They don't cover historical policies or the household's other insurance.
  • The reconstruction-cost estimate is AI-generated during the policy review. It isn't an appraisal, inspection or contractor quote, and it isn't independent of the dwelling limit.
  • Findings are screening estimates, not coverage determinations, legal or insurance advice, or predictions of a claim outcome.
  • Claude Code (command-line) sign-in isn't supported yet.
  • Requests are rate-limited (about 30 per minute per advisor).

Troubleshooting

Message What it means / what to do
"AI assistant access needs an active agent plan or a current Financial Advisor Scan Package." The account you signed in with isn't eligible. Sign in with your professional account, or see plans at claimreadyapp.com/AgentPricing.
"Your account is not enabled for AI assistant access." Admin accounts and disabled accounts can't connect. Sign in with your own professional account.
"Too many attempts. Wait 10 minutes and try again." Too many connection attempts in a short time.
"The connection could not be completed. Start again from your AI assistant." The sign-in link expired or was used. Start the connection again from Claude.
An empty household list Nothing is shared yet. Share households in AI Assistant Access.
"No authorized household was found for that reference." The household isn't shared, its 90 days ended, the share was stopped, or the label is wrong. Check AI Assistant Access.
"Rate limited" Wait about a minute and try again.

Support

Email support@getclaimready.com for help with the connector, including security concerns (use "Security" in the subject line).

Claim Ready Inc. · https://claimreadyapp.com