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File a DOI Complaint
Before you generate: read this first

A clean complaint moves faster. A messy one gets stuck or closed.

Have this info ready

  • Policy number and claim number
  • Carrier name and adjuster name
  • Dollar amount of the claim or offer
  • What you've already tried (calls, emails, written requests)

Build a short timeline

  • Date of loss
  • Date you reported the claim
  • Date the carrier last contacted you
  • Date you first asked for a written response

Describe behavior, not feelings

✅ "Carrier has not responded since 4/10 despite written requests on 4/15 and 4/22"

❌ "They keep ignoring me"

Leave out

  • Long backstory about loyalty or tenure
  • Personal attacks on the adjuster
  • Specific dollar demands (DOI doesn't award damages)
  • Speculation about motives

What to ask the DOI to do (pick one or two)

  • Require the carrier to respond in writing within the statutory deadline
  • Require the carrier to send the denial citing the policy provision they rely on
  • Require the carrier to complete the inspection
  • Require the carrier to pay the undisputed portion of the claim
Generate DOI Complaint
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